Refund and Returns Policy

Last updated: July 17, 2026

Every Bluelify order includes a 30-night trial. You may request a return within 30 days of delivery if the product is not right for your evenings.

Return eligibility

• Contact us within 30 days of delivery.
• Return the product with its original accessories and packaging where reasonably possible.
• The product must not be damaged through misuse, neglect, or unauthorized modification.

Carefully opened and reasonably tested products are eligible under the 30-night trial. We may reduce a refund if an item is returned incomplete or materially damaged beyond normal testing.

Damaged, defective, or incorrect orders

Email support@bluelify.com with your order number and clear photos. If the issue is confirmed, Bluelify will arrange an appropriate replacement or refund and cover reasonable return costs where a return is required.

Change-of-mind returns

For other eligible returns, the customer is responsible for return shipping. Original shipping charges and customs or import fees are non-refundable unless required by applicable law.

How to request a return

Email support@bluelify.com with your order number and reason for return. Do not send an item back before receiving return instructions.

Refund timing

After the return is received and inspected, approved refunds are issued to the original payment method within 5–10 business days. Your bank or payment provider may need additional time to display the credit.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after processing or dispatch has begun.

Contact

Questions? Email support@bluelify.com.